First steps

What to do right now

Most wildlife do best with quiet, warmth, and minimal handling. Use these steps while you wait for guidance. Do NOT give anything by mouth, please.

1) Keep everyone safe

Wear gloves if possible. Keep children and pets away. If the animal is a rabies-vector species (groundhog, bat, raccoon, skunk, fox, and coyote), do not handle – call a licensed professional.


2) Contain in a dark box

Place the animal in a ventilated cardboard box or pet carrier lined with a towel. Keep it in a warm, quiet place away from noise and lights.


3) Do not feed or give water

Feeding the wrong food or offering water can cause aspiration and serious harm. Wait for instructions from a rehabilitator.


4) Contact us for intake guidance

Intake is by appointment only (not a walk-in facility). Calling us is best, email if non-emergent or for information only.

Contact options

How to reach us

Choose the fastest option for your situation. Include your location, the species (if known), and a photo if you can safely take one.

Email (Slowest)

Send details and photos for guidance on next steps and eligibility. This is the slowest method and may not receive response until following day.

Email Intake

Phone (Most Preferred)

If the animal is actively bleeding, hit by a car, or in immediate danger, call. If we are unable to answer, please leave a clear detailed message.

Call Us

Clinic drop-off

Drop-off is by appointment only. Weโ€™ll confirm timing and instructions after you contact us. We do NOT accept walk-ins.

Drop-off Info

Common questions

When in doubt, contact us. Weโ€™ll help you decide the safest next step.

Is this animal actually orphaned?

Not always. Many young animals are left alone while parents forage. If the animal is warm, quiet, and uninjured, observe from a distance before intervening.

What if I found a baby bird?

If itโ€™s a feathered fledgling hopping around, it may be learning to fly – keep pets inside and watch from afar. If itโ€™s naked or injured, place it in a ventilated box and contact us. While we do not rehabilitate birds we will help you assess the situation and provide names of recommended facilities.

What if the animal was hit by a car or attacked by a cat or dog?

Contain it immediately in a dark box and contact us as soon as possible. Cat-related injuries can be life-threatening even when wounds look small.

Can I bring wildlife to you anytime?

Intake is by appointment only. Intake guidance is available Mondayโ€“Sunday, 9:00 AMโ€“6:00 PM (Aprilโ€“September). Contact us first so we can prepare.

Do you accept all species?

We specialize in eligible prey species and Virginia opossums. If we canโ€™t take a species, weโ€™ll try to connect you with an appropriate, licensed resource.

What information should I include when I contact you?

Your location, what happened, the animalโ€™s condition, and clear photos (if safe). Let us know if the animal is bleeding, cold, or has been in a cat’s or dog’s mouth.