Privacy
Privacy Policy
This Privacy Policy explains how Acorn Acres Wildlife Rehabilitation (“AAWR,” “we,” “us”) collects, uses, and protects information when you visit our website or contact us.
What this policy covers
This policy applies to information collected through our website, email, phone, and other online interactions related to AAWR. It does not apply to third-party websites or services that may be linked from our site.
Overview
Information we collect
Information you provide. When you contact us, request help, volunteer, donate, or submit a form, you may provide details such as your name, email address, phone number, mailing address, and the content of your message.
Information collected automatically. Like many websites, we may collect basic technical data such as IP address, browser type, device information, pages viewed, and approximate location derived from IP address. This data helps us understand site performance and improve content.
We collect only what we need to respond, provide services, and improve our website.
Acorn Acres Wildlife Rehabilitation
Cookies and similar technologies. We may use cookies or similar tools to remember preferences and measure site traffic. You can control cookies through your browser settings; disabling cookies may affect some site functionality.
Use
How we use information
We use information to operate our website and support our mission, including to respond to requests, coordinate wildlife intake guidance, manage volunteer and donor communications, and maintain site security.
Respond and coordinate
Reply to messages, provide next steps for injured wildlife, and coordinate appointments when needed.
Improve and protect
Monitor site performance, prevent fraud/abuse, and maintain the security and reliability of our services.
Sharing and disclosures
We do not sell your personal information. We may share information with trusted service providers who help us operate the website (for example, hosting, email delivery, or form processing) and only as needed to provide those services. We may also disclose information if required by law or to protect the rights, safety, and security of AAWR and our community.
Donations and third-party services
If you donate or use third-party tools embedded on our site, your information may be collected directly by those providers under their own privacy policies. We encourage you to review the privacy terms of any third-party service you choose to use.
Data retention
We keep personal information only as long as reasonably necessary for the purposes described in this policy, including to respond to you, maintain records related to our operations, and meet legal or accounting requirements.
Your choices and rights
You may request access to, correction of, or deletion of personal information you have provided to us, subject to applicable laws and legitimate operational needs. To make a request, email us at info@acornacreswr.com.
Children’s privacy
Our website is not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided personal information to us, please contact us so we can address it.
Security
We use reasonable administrative and technical safeguards to protect information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
Contact
Questions about this policy? Contact us at info@acornacreswr.com or call 717-327-4811. Clinic/drop-off is by appointment only: 2100 Stone Mill Road, Lancaster, PA. Mailing address: PO Box 201, Millersville, PA 17551.